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Testimonials

Check out our reviews from some of our fantastic customers customers below! Customer satisfaction is always at the heart of everything we do here at Bounce. If your not happy we are not happy and we will do everything we can to make your event the absolute best possible. We love hearing your feedback, if you would like to leave us a review or can think of something we could do even better please contact us using the details on our contact us page. We look forward to hearing from you and thank all customers for there reviews, feedback and custom. We really couldn’t do it with out you :-)

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5/ 5 after 30 reviews

Tom is a lovely guy, he responded to my enquiry promptly and carried out a very thorough inspection and repair of our Lay-Z-spa in just over an hour. He was very knowledgeable and professional but lovely and friendly too. I would have no hesitation in using his services again or recommending him to family and friends. Everything is working perfectly and I'm delighted. One happy customer! Thanks Tom
Very tricky lazy spa water leak sorted with excellent customer service. Thank you so much to the engineer.
Well what can I say Tom's a fantastic person. Got my hot tub pump repaired from him . He came to my house no messing about with post the pump to him came to my house today very friendly kind and help with tips how to keep my hot tub in the best condition. If u have any issues this is your go to guy . I will use him again if I get any issues. Highly recommend them.
Fantastic service in dealing with hot tub leak. Very accommodating and helpful. I have used them twice and would not hesitate to recommend them if needing your hot tub serviced.
Hired a hot tub over Christmas and New year, delivered perfectly ,set up as described, instructions clear, even brought us more filters over the period, cannot fault the care taken by Tom. Thanks for the service.
Very kind staff. They arrived in time and very helpful. We booked soft play and a bouncy castle. Everything was great. Will definitely use them again
Hired yet again from Tom. Excellent service. Gazebo hire and soft play for the little ones so they were safe from the older ones on the bouncy castle. I cannot fault the set up or the service. Highly recommended. Thank you again Tom.
Have used Bounce around 10 times and have never had anything but excellent service. Would never trust anyone else for our family events. Thank you
We hired a last minute disco dome in January and Bounce could not have been any better! Friendly, fast service. Always keeping in touch with me before the event. Came to the house and set up the disco dome and then came and dismantled it. Kids and Adults both had a ball. Would recommend Bounce to anyone!!! Can’t wait till the next time we need to hire something because I will be returning to Bounce for the hire!!!! X
1st class service from all staff I dealt with at Bounce. Set up was as agreed and collection was too. Tom who delivered and collected it was a lovely guy. The kids had a fantastic day and thr Disco Dome was a huge hit. Disco lights and we music made the birthday really special. Thanks Bounce! Keep up the good work...we'll be back to you soon!
Hired a hot tub and cinema package for my daughter’s 13th birthday. The girls had a great time. Reasonable price. Arrived exactly when they said. Just something a little different. Also we were able to chill after a busy day. Would highly recommend. Thank you was brilliant day.
We hired the Under the Sea bouncy castle and soft play for our baby boys 1st birthday party. From the moment Tom turned up everything went perfectly and the children loved the day. Tom returned and as quickly as everything arrived it was deflated and taken away, we couldn’t have asked for a smoother day/service. Thank you Bounce
Amazing service, booked and received contact the day before and the morning of. The driver Tom was very friendly, kids had an absolute ball with the Pink Party castle, over the moon with the Bluetooth speaker and disco ball 😂. Pick up was nice and easy, hassle free. Emma’s customer service was fab, highly recommend and will definitely book again.
I hired the Dance & Bounce Castle for my daughter’s baby shower. It arrived exactly when Tom said it would and was put up with ease. Tom showed me how to connect to Bluetooth for it to play music whilst the kids were on it, nothing was any trouble for him. From that first phone call to him coming out was very professional & polite and I have absolutely no hesitation in recommending Bounce & Tom to my family and friends. The castle was very well received by all guest small & tall and so value for money too. Thank you so much again Tom. Hopefully we’ll see you soon for another hire.
Great company to deal with from the initial booking online through to delivery and pick up. Ian was professional and friendly.
Will definitely use them again and wouldn’t hesitate to recommend them to family and friends.
Hired the Twister Dome for my daughters 6th birthday party, service was 1st class from drop off to pick up, defo recommend this company. Thanks again.
Hired a disco dome for daughters 13th birthday - original date cancelled due to Covid restrictions and amended date covered with no problem at all. Girls had a great evening and the service was efficient, friendly and good value. Thanks! Will recommend
I booked the 12x15ft multicolour bouncy castle from Bounce for my son's 3rd birthday party on 02/10/21. They had been recommended by my sister who booked the disco dome from them a few months earlier. From start to finish the service was excellent. The website is very easy to use with the availability checker. We paid the deposit online and the remaining balance by card when the castle was dropped off. Emma from Bounce phoned, as promised, around a week before the castle hire date just to confirm everything. We originally hired for the whole day at £80, but I asked to keep the castle overnight which cost a further £30. They sent us a text the Monday before the hire, and asked if it was okay to drop the bouncy castle off earlier, between 8 - 8.30am. This was ideal as it gave us more time to set up the other parts of the party. The castle arrived on time and after a few minutes getting everything in place in the garden, it was erected in less than a minute, as can be seen on the website video. Sadly it was a pretty wet day, but the roof was intact so it remained relatively dry inside the bouncy castle which was a perfect size for the kids at the party who ranged from 2 to 9. The bouncy castle was collected around 1pm on the Sunday by the same friendly and professional man who dropped it off the previous day. We will definietley be using them again.
Hired hot tub for a week in July. Great service from start to finish. Took care of everything and would definitely use them again. Thanks! 5 stars 👏👏👏
We hired a hot tub Fantastic service, friendly staff, nothing was any trouble. Highly recommend bounce Scotland and will definitely use them again.
Great service from start to finish. Easy ordering process and set up. Kids loved having it for the day. Highly recommend. Pink Party Castle.
Brilliant service - hired for a full day and It was dropped off super early and didn’t get collected until late! The best bouncy castle we’ve ever had! Fun had by all. Would definitely recommend. Also helps that The two Toms were great guys!
Tom has THE best customer service I have ever experienced! Nothing seems to be too much trouble and he is an absolute pleasure to deal with. I highly recommend Bounce and many, many thanks to Tom! Keep up the awesome work!
Great service.
Friendly and efficient service.
Hired for my twin daughters 21st but all the family got to enjoy.
Thank you so much.
Hired a Hot Tub as a surprise for my husband and step daughters lockdown birthday - Tom arrived to set up when he said he would, set everything up - walled gazebo, lights and Hot Tub explained everything and WOW!!!! We had such a great time, raining and cold outside and warm, cosy and bubbly inside the gazebo. I would recommend hiring a Hot Tub from Bounce if you fancy a little lockdown escape and bubbly fun. 5 Star Service - Thanks Tom
Hired Disco Dome for kids birthday. Spotlessly clean. Kids had a great time. Guys from Company were lovely and friendly. Would have no hesitation in recommending 🙂🙂
Hired the disco dome for my sons 7th birthday at short notice and Tom could not have been anymore helpful! Even let us pay extra to have it longer and we enjoyed 3 full days of disco dome fun. around 30 kids played on and off the dome and were kept well entertained and they loved every second of it! Every parent also commented on how much fun the kids had and how helpful the company were. Thanks for a fantastic 3 days with the disco dome...highly recommend
I booked this for my 10 year olds party. It arrived in plenty of time and was set up professionally and we felt confident that the bouncy castle was safe and insured. Kids had a ball and the company were friendly and professional at all times. Picked up early so we could clear the hall. I would recommend and will be back with our next party. Thank you so much !
Hired the bouncy castle yesterday for my wee boys birthday, highly recommend, great customer service will defo be using again, thanks again brill service xx
Best company a have done business with for long time here on time set up and back on time thanx guys a would defo recommend you to everyone thanx a million